Don Chan Palace Hotel & Convention

Don Chan Palace Hotel & Convention

Advertised: 25-03-10 | Closing Date: 23-04-10 Don Chan Palace, Hotel & Convention, Vientiane has established itself as the top hotel in Vientiane, Lao PDR in only 5 years and is awarded the 5-star recognition by the Lao National Tourism Authority. Our top clientele includes royalties, government bodies and embassies. In line with our aggressive expansion and commitment to excellence, we are urgently searching for high caliber and dynamic individuals to join our operation team. Front Office Manager (Lao People Democratic Republic - Vientiane Capital) Responsibilities: Oversees the daily operation of the Front Office Department, Guest Relations activities, Bell Desk, Telephone Operators, Fitness Center and Spa. Establish/ Create new, direct, implement and maintain a service and management philosophy in line with the SOP. To train extensively, motivate extensively and provide leadership to cultivate a Front Office Team that is self-motivated and focused on delivering Superior Service Level. Responsible to assist in providing guest service with promptness and alertness. Assist in the development and implementation of strategies, plans and program to ensure maximum guest satisfaction, sales potential and profitability. To cultivates and maintain close rapport with all guest at all times in order to ensure that they are well taken care of and mutual goodwill is established. Knowledge in hotel system i.e. HIS, Fidelio, Comanche Requirements: Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Hospitality/Tourism/Hotel Management or equivalent. At least 3 years of working experience in the related field is required for this position. Candidate without knowledge or experience in the hotel industry will not be accepted. Applicants must be willing to work in Vientiane, capital city of Laos. High degree of customer service and interpersonal skills. Independent, resourceful, highly motivated and result oriented. Willing to work long hours. Posses a professional and pleasant personality with positive approach towards challenges. Good command of both written and spoken in English. Good command in Thai/Lao language is an added advantage. Minimum 1 years contract. Interested Candidates are invited to apply online or submit your comprehensive resume, current and expected salary and recent passport size photographs to: Director/ Executive Assistant Manager Don Chan Palace, Hotel & Convention Rue Fa Ngum, Sisattanak District, Vientiane 01000, Lao P.D.R. Tel: +856 212 44288 Fax: +856 212 44112 Only shortlisted candidates will be notified. For more information about the hotel, visit our website at www.donchanpalacelaopdr.com